WizzAir passengers arrived in Rhodes but their luggage was left in Hungary!
Those who travelled from Budapest to Rhodes with WizzAir on Tuesday morning were in for a big surprise. Although they checked in their luggage at the airport, those did not arrive at the destination with them.
Not a single luggage has arrived
One of the passengers wrote to Telex about the incident. “We have just landed in Rhodes. No luggage has arrived. The trunk was empty. Wizz Air did not bring anyone’s package from Budapest. For example, we arrived with a three-year-old girl. Nobody knows anything.” Another unlucky passenger wrote: “Wizz Air does not know when it can present our luggage. We had to fill out a small form and we are currently waiting for the information. For the time being, the link for tracking the luggage shows Tracing continues – Check back later.”
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Passengers received their luggage a day later
Although passengers had to wait a day for their luggage, finally, they received them. “We are without the contents of two 20-kilogram suitcases, while our friends are without one more. The explanation was that after landing, the pilot stated that he had taken off with an empty hold, and no luggage. This is how the holiday is off to an adventurous start. There are no bathing suits, no change of clothes, underwear, medicines (contraceptives, antihypertensives, etc.),” wrote the above-mentioned passenger. However, around noon on Wednesday, the luggage arrived. – reports hvg.hu.
WizzAir’s response
According to WizzAir, the plane had to be changed on Tuesday, which is why the passengers’ luggage was left in Hungary. “The airline informed the passengers that they can collect their luggage at the Rhodes-Diagoras International Airport that same day, from 11:30 PM. Passengers who were unable to pick up their luggage yesterday will have their suitcases delivered today, 3 August. We would also like to apologize for the inconvenience caused to passengers”.
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Source: Telex.hu, hvg.hu